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Emergency Contact Phone Number


(photo courtesy of osde8info and flickr) 

As a CSA, Certified Senior Advisor, I receive many emails detailing cutting edge technologies/concepts which all have to do with our senior population. The article below was in a newsletter I received today from the Society of Certified Senior Advisors. The information is relevant to all of us. 

ICE: In Case of Emergency – A simple and effective way of providing emergency responders with a direct line to you. 

The Origin of ICE:  Every day, thousands of emergency calls are placed. These situations require split-second decisions during the “golden hour” that paramedics have available to save lives.

The original concept, conceived by Cambridge, England, paramedic Bob Brotchie, involved putting the acronym ICE in front of your designated emergency contact.

The idea is that you store the word “ICE” in your mobile phone address book and, next to it, the number of the person you would want to be contacted in case of emergency. Additionally, you should enter the name of the individual so your display would read: “ICE Heather,” indicating the person’s name. For more than one contact name, you can use ICE1, ICE2, and ICE3 etc.

In an emergency situation, ambulance and hospital staff will then be able to quickly identify your next of kin and contact them. It’s as simple as that. Use this list to get the most out of ICE-ing your cell phones.

  • Make sure the person whose name and number you are using has agreed to be your ICE partner.
  • Make sure your ICE partner has a list of people to contact on your behalf, including your place of employment.
  • Make sure to always include every phone number for that individual — home, work and cell.
  • Make sure your ICE partner’s number is one that’s easy to contact. For example, a home number could be useless in an emergency if the person isn’t home.
  • Make sure your ICE partner knows about any medical conditions that could affect your emergency treatment. For example: any allergies or current medications.
  • If you are under 18, make sure your ICE partner is a parent or guardian authorized to make decisions on your behalf. For example: should you need a life-or-death operation.
  • Always enter your ICE contact to include the name of your ICE partner. For example: ICE Heather.
  • Should your preferred contact be deaf, then type ICETEXT, then the number of your contact before saving the number.
  • Make sure to place a sticker on or near the photo ID stating “ICE>.”
  • Another idea would be attaching a sticker on the cell phone stating “ICE Loaded.” Some cell phones allow you to name the opening screen. This name is visible when the cell phone is turned on. Simply re-name the “wallpaper” screen “ICE Loaded.”
  • Once you have entered your ICE partner, that individual’s name may not appear on your contact list. With some phones, the ICE entry may act as a duplicate, so deleting and re-entry of an existing contact may be needed.
  • Once you have entered your ICE contact, verify by scrolling through the cell phone’s contact list.

Encourage your family, friends and loved ones to make an ICE entry in their cell phones, especially if it will give them peace of mind. Always include written emergency contact and medical information elsewhere as a safety precaution.

At this time, ICE is not so commonly used that paramedics know to look for it. We hope increased worldwide awareness will make it a universal application in the coming years. Tell a friend and help spread the “ICE.”

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